These Terms and Conditions set out the rules for using the services we provide at Emberbet. They explain the relationship between the operator and you, the player, and cover account responsibilities, deposits and withdrawals, promotions and general use of the platform. By registering an account and using our services you agree to comply with these terms and any policies we publish from time to time.
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise in writing. You must not share login details, create multiple accounts to abuse promotions, or allow others to access your account. We may require identity verification and supporting documents before allowing deposits, gameplay or withdrawals. If we reasonably suspect fraud, chargebacks, or other misuse we may suspend or close the account and withhold funds pending investigation.
Access to services is restricted to persons who meet the minimum age and legal requirements in their jurisdiction. We only accept players who are legally allowed to gamble where they live. By creating an account you confirm that you meet these requirements and that the information you provide is true. We may refuse registration or block access where local law or our policies prohibit play.
Our platform must not be used for unlawful activity. You must not attempt to manipulate games, use automated tools or collude with others to obtain an unfair advantage. Harassment, abusive language toward staff or misuse of support channels may result in account action. We reserve the right to limit bets, void wagers or reverse transactions if we suspect abuse or if a game malfunction occurs.
Promotions are subject to specific terms that supplement these conditions. Bonuses may carry wagering requirements, maximum bet limits and game contribution restrictions. Where bonus funds are active, withdrawals may be restricted until wagering conditions are met. We reserve the right to amend, suspend or withdraw promotions at our discretion and to refuse bonus use where abuse is detected. For parties using Ember Bet services in the UK, promotional eligibility may be adjusted to comply with local rules and our internal policies.
Deposit and withdrawal methods, limits and processing times are set out on our cashier page. We may require proof of identity, proof of payment and proof of address before processing withdrawals. Large withdrawals may be paid in instalments for security or regulatory reasons. Fees charged by payment providers are your responsibility unless stated otherwise. We aim to process valid withdrawal requests promptly once verification is complete.
If you have a dispute with us please contact support so we can review the matter. We will investigate and respond in writing. If we cannot resolve the dispute directly we may offer escalation to an independent complaints service where applicable. Using our complaints procedure does not affect your legal rights.
We may update these terms from time to time. Material changes will be notified on the site or by email. Continued use of the services after updates means you accept the revised terms. We recommend checking this page regularly for any changes that affect your account or play.
